FAQ

Frequently Asked Questions

Find answers to the most common questions about our logistics services, shipping, customs, and more.

3 Questions 1 Category

shipping

You can track your shipment by entering your tracking number on our "Track Shipment" page. We provide real-time updates on your cargo's location and status throughout its journey. You will also receive email notifications at key milestones.

Shipping times vary depending on the mode of transport and destination. Air freight typically takes 2-5 days, ocean freight 15-30 days, and road transport 1-7 days. We provide estimated delivery times when you request a quote.

International shipping requires documentation including commercial invoice, packing list, bill of lading/airway bill, certificate of origin, and any specific permits or licenses for your goods. Our customs clearance team will guide you through the required documentation.

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